FAQ

You wish to rent, sell, or buy real estate, or you are a current tenant in a building managed by Pilet & Renaud? We have the answer to your questions!

Please find below several tools developed for you, on which you can find an answer to your questions related to your current or future rental, or to the management of your property if you are an owner. These tools allow you to send us your requests in the simplest and fastest way possible:

Frequently Asked Questions (FAQ)

For your general questions, whether administrative or practical and technical, please refer to our FAQ. The latter brings together the questions most commonly asked by our tenants and owners, and will provide you with the precise and detailed information you need.

Useful documents

We also provide you with various documents that you may need. You will find them by clicking on the «useful documents» button below.

Useful documents

Our ChezMoi app

If you are a tenant in a building managed by Pilet & Renaud and you own a smartphone, you can also contact us via the ChezMoi application. The latter is also accessible on the internet, from a computer or tablet, via our tenant portal. By these means, you can send us your requests at any time, but also access your information related to your lease, your rent, and much more. The most common requests are already there, which will allow you to send yours in just a few clicks. The information is sent directly to one of our Service Gérance Clientèle, who will go on to process it as quickly as possible. You’ll save time !

Download our app

If you could not find the answer you were looking for on this page or via our application, or if you have not managed to send us your request, please do not hesitate to write to us by email to the following address: service@pilet-renaud.ch
Or contact us, Monday to Friday from 9 AM. to 5 PM, by calling the following number: +41 22 322 92 22